Ruby Tuesdays

Earlier this year, I ate dinner at a Ruby Tuesdays in Indianapolis. I was so pleasantly surprised! For some reason, I was thinking them similar to Chilis. They were so much better. Clean menu presentation, excellent salad bar, good service, and really good unique food. I wrote them a letter to thank them and let them know how great our experience was at their restaurant.

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Ruby Tuesdays
150 W. Church Avenue
Maryville, TN 37801


Dear Ruby Tuesdays,

I wanted to take the time to write you to let you know what an enjoyable and positive experience I had in your restaurant last month!

I was traveling on business and stayed near your restaurant at the Pyramids in Indianapolis. My colleague and I were looking for dinner within walking distance from our hotel. Our options included a Cracker Barrel, a Chinese restaurant, BBQ, or Ruby Tuesdays. We chose Ruby Tuesdays spontaneously (I had never been to one before). I was expecting it to be similar to a Chili’s… but I was pleasantly surprised to find it much better!

Your menu was one of the best aspects of your restaurants. It was simple, crisp, and the items were presented in a way similar to an upscale restaurant. Too often I feel like I am bombarded by glossy pictures and bright colors all over a menu that are supposed to excite me or draw me in. Your menu was calm and gave an impression of simplicity and quality. I could not wait for the food to get to the table.

The food did not disappoint us either. Your salad bar was one of the best that I have ever experienced – a clean presentation and really good quality. Our waiter was upbeat and a pleasure to interact with. We felt valued and left with a really good vibe for your restaurant.

I look forward to dining at Ruby Tuesdays in the future. Thank you for creating a great experience and understanding your customer.


Cheers,



Brian Mason