Jocelyn brought our car into a new shop over the summer while I was away for a week on business. We had previously been taking our car to a Toyota dealer. We continue to be very pleased with Tom at Precision Tune in Menlo Park.
__________
July 25, 2007
Tom Todd
Precision Tune Auto Care
1304 El Camino Real
Redwood City, CA 94063
Dear Tom,
I am writing to thank you for your excellent service. When our air conditioner stopped working, a friend of mine Adam Mack recommended your shop for repairs. We had previously been taking our 2002 Rav4 to Toyota101. However we figured we would give you a try as I had recently been dissatisfied with previous experiences.
We were extremely pleased with your professional service. After my wife brought our car into your shop in early July, she called me specifically to tell me how considerately she was treated by you and how comfortable she felt in your shop. I cannot tell you how much that says about your establishment (and how different that is from so many other auto repair shops).
I hope this letter finds you well. Thank you again!
Cheers,
Brian & Jocelyn Mason
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1 comment:
Precision tune is great! When I crashed Jocelyn's car (well..dented her bumper), they were wonderful and remolded the bumper for $100 including labor costs.
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