Bank of America Response

I heard back from BoA this morning via email. I am sending them a hardcopy letter today.

______________

Dear Brian J. Mason,

Thank you for your inquiry dated 5/18/08 regarding Online Banking
services. We will be happy to assist you.

Mr. Mason, we want to thank you for taking the time to let us know you
are delighted with our Online Banking services and its companions. It is
always a pleasure to assist you with your banking needs. Here at Bank of
America, we strive to provide the best services and products possible.
We gauge our service with feedback from customers such as you.

We hope that you continue to find the Online Banking service beneficial
and look forward to assisting you with your financial needs in the
future.

We value you as a customer and appreciate your business. If we may be of
further assistance, please contact us again by e-mail. Thank you for
choosing Bank of America.

Sincerely,

Joyce Staten
Bank of America