
A friend sent this image to me. Unfortunately, I did not do this or witness it... but it is still great!
The postings below are letters that I have written to companies in response to personal customer service experiences - both good and bad. My goal is to both thank and kindly remind companies that the customer does matter. If you would like to post your own personal letter, please send it to me (brianjosephmason@gmail.com) and I will post it.
2 comments:
This is crazy, awesome, and bewildering. Where were you?
James, sorry to get you excited. Adam Mack sent me this image that he found on the internet. So I was not responsible for this...
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